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Behind the Scenes at Starbucks Supply Chain Operations

With responsibilities that include more than 70,000 outbound deliveries a week to Starbucks retail stores, distribution channels and outlets worldwide, keeping Starbucks products flowing from suppliers to customers is a complex exercise. By Ken Boyer
Starbucks Coffee has become a giant global company, but what exactly goes into the process from coco beans in a field to a steaming cup of delicious coffee?

Starbucks has acquired an amazing supply chain that spans across almost nineteen countries.

Coco beans can come from one country while milk could come from an entirely different country hundreds of miles away!

This global resource span is a great way for Starbucks to expand the company and reach more countries than ever before.

Not only that, but Starbucks Coffee is able to supply the best ingredients to their customers for a lower price.

All raw materials are then sent to a roasting, manufacturing, and packaging plant.

Starbucks has six roasting centers where the beans are prepared. This number may seem very small for such an incredibly large company like Starbucks, but this centralized system is very effective.

These roasting centers make sure every single one of the beans is prepared, manufactured, and packaged in the exact same way and quickly through a series of well-designed manufacturing processes.

Once the beans are prepared, Starbucks has a tedious, well thought out delivery process.

The amount of coffee being deliver each day is astonishing (hundreds of thousands of pounds), but with over seventy thousand deliveries daily, Starbucks is able to supply each store with adequate amounts of coffee!

The Magic Bean Shop

Originally published by Operations Management: Everyday Challenges and Opportunities.


 Behind the Scenes at Starbucks Supply Chain (2 mins)